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Email Configuration - Microsoft Outlook and Outlook Express

  1. Start Outlook Express or Outlook
  2. You should be presented with a screen that looks like this:
     

    If you do not see a screen that looks like this, go to the "Tools" menu and then click on "Accounts..." When the "Internet Accounts" dialog box appears, click on "Add" and then click "Mail."
  3. Enter your name in the box provided, as you wish for it to appear on outgoing Emails, then click "Next >".
  4. You should now see a screen that looks like this:
     

  1. Make sure that the radio button labeled "I already have an Email address that I'd like to use." is selected, and enter your Email address in the box provided. When you are finished, click "Next >".
  2. The next screen should look like this:
     
    Select "POP3" from the dropdown menu. Enter "mail.mydomain.com" in the box entitled "Incoming mail (POP3, IMAP, or HTTP) server:" BE SURE TO REPLACE mydomain.com WITH YOUR DOMAIN NAME! Enter your ISP's outbound Email server in the box entitled "Outgoing mail (SMTP) server". If you use AOL, Prodigy, MSN, Compuserve, or another online service that does not provide outbound SMTP Email servers, please contact your ISP's technical support for alternative choices. When you are done, click "Next >".
  3. You will be prompted with a screen that looks like this:
     
    Enter the username and password for your Email account. If you have forgotten the username and password for your account, please contact technical support. You may choose to check "Remember password" here if you want Outlook Express to store your password. If you do not check "Remember password" Outlook Express will prompt you for your username and password every time you check your Email. When you are done, click "Next >".
  4. The next screen will look like this:
     
    You are now done with your configuration, you may click "Finish" to complete the process.
  5. Make sure you now see a screen like this one, if you do not see this screen, please go to the "Tools" menu and then select the "Accounts" option. When the window is opened, select the "Mail" tab in the upper left hand corner.

  6. Click the "Properties" button on the right hand side of the screen. When you click the button another screen will appear. Select the tab entitled "Servers" (second from left). You should now see a screen similar to the one below. Check the box at the bottom called "My server requires authentication" and then select "OK" to save your changes. DO NOT CHECK the box entitled "Log on using Secure Password Authentication"! You will be unable to receive mail if you check the SPA box.

You should now be able to send and receive Email. If you have any questions please contact customer support via Email or phone.