This means your email account within
your email client is not configured properly. Verify that you are using
the correct SMTP (outgoing mail server); you can find this information
on your ISP’s web site.
Most ISPs filter outbound SMTP connections for their users. When filters
are in place users must use their ISP’s SMTP servers. ISPs that
filter outbound SMTP access include MSN, AOL, Prodigy, Verizon, Compuserve,
and Dellnet by MSN. This list is not complete, but we have confirmed
that these users must use their ISP's outbound SMTP server due to blocks
placed on their traffic by their ISP
Use your ISP’s SMTP (outgoing
mail server). You can find this information on your ISP’s web
site. It’s usually something like mail.isp.net or smtp.isp.net.
The 0x800CCC0E error code is generated
by Outlook when it is unable to connect to the remote server in order
to send the Email. This connection attempt occurs on port 25, the standard
SMTP port. However, due to circumstances beyond our control your connection
attempt was denied on port 25. Several factors can cause this, including:
a firewall between your machine and our servers, your Internet connection
being offline, or your ISP blocking access to port 25. You can read
more information about ISP-related port 25 blocking issues in the previous
question.
You can review your email account usernames
and passwords in CAMS. Login to CAMS at http://www.YOURDOMAIN.com/cams,
where you replace YOURDOMAIN with the name of your domain.
You may choose to access your email
online. Go to: http://webmail.compuhost.com
Username:
Password:
In the Server box, click on CUSTWEB2(POP3)
Then click the Login button - you can just ignore the Language option.
The first time you login in, it will ask you about maintenance (IMP
Maintenance Operations- Confirm). Just click Skip Maintenance and
you'll be logged in to the email program.
The first thing you want to do is set up an Identity, so that when
you send mail it shows as coming from your domain name. Click on Options,
then under Your Information click on Personal Information. Click on
Edit Your Identities. Under Your Identities, select Default Identity.
You want this to be your catchall account. For Identity, leave that
the same.
For Your full name: enter your name Your from: address: this is the
email address you're sending from Your Reply-to: address: make sure
to enter your email address, i.e. yourname@yourdomainname.com Then
go ahead and set up a signature; this will be sent with every email.
Repeat these steps for all email accounts that you want to check
through Webmail.
